The woman, Esther Alwin, is found in Children's Castle, confused and crabby. She believes Chuck is a store employee and continuously scolds him for "poor service". After lengthily convincing her what's happening, she comes to her senses and realizes that Chuck is being sincere about the zombie outbreak. She then agrees to be escorted, but warns Chuck she is an old lady and will be slow, allowing Chuck to carry her back to the Safe House.